How to Know When to Choose Urgent Care Instead of the Emergency Room
When you’re sick or injured, deciding where to go for care can feel overwhelming—especially when you need answers quickly. Understanding when to choose Urgent Care versus the emergency room (ER) can save you time, money, and unnecessary stress, while ensuring you receive the right level of medical care.
Family First Urgent Care is designed to treat non-life-threatening illnesses and injuries that need prompt attention but don’t require the advanced resources of a hospital ER. We bridge the gap between primary care and emergency medicine by offering fast, convenient care—often with shorter wait times, extended hours, and walk-in availability.
What Conditions Does Family First Urgent Care Treat?
Providers at Family First Urgent Care treat a wide range of common medical issues—conditions that are uncomfortable or concerning but not considered emergencies.
Common illnesses treated at Family First Urgent Care include:
-
Cold and flu symptoms
-
COVID-19 and RSV
-
Sore throats and strep infections
-
Ear infections and sinus infections
-
Bronchitis and upper respiratory infections
-
Urinary tract infections (UTIs)
-
Fever, cough, nausea, vomiting, and mild abdominal pain
Patients are typically evaluated, tested, and treated in a single visit, helping them recover quickly and confidently.
Injuries and Minor Emergencies
Urgent Care is also a convenient option for many injuries that don’t require emergency intervention, such as:
-
Sprains and strains
-
Minor fractures
-
Cuts that may need stitches
-
Minor burns and bruises
-
Sports injuries or falls
With on-site X-ray services available, Family First providers can diagnose injuries and begin treatment right away—without the long wait often associated with emergency rooms.
Diagnostic Testing and Imaging
One of the biggest advantages of choosing Family First Urgent Care is access to same-day diagnostic services. Many of our locations provide:
-
Rapid flu, COVID-19, RSV, and strep testing
-
Basic lab work
-
On-site X-ray imaging
This allows patients to receive answers and treatment quickly, all in one place.
Pediatric and Adult Urgent Care
Family First Urgent Care treats both children and adults, making us a convenient choice for families. From childhood ear infections and fevers to adult respiratory illnesses and minor injuries, we provide accessible, compassionate care for patients of all ages.
Preventive and Routine Services
In addition to treating illness and injury, Family First Urgent Care also offers preventive and routine services, including:
-
Vaccines and immunizations
-
School, sports, and work physicals
-
Occupational health services
-
Treatment for rashes, allergic reactions, and minor skin conditions
When to Choose Family First Urgent Care Over the ER
Family First Urgent Care is often the best option when you need prompt medical attention for a non-emergency condition. Patients choose us for:
-
Walk-in convenience
-
Evening and weekend hours
-
Shorter wait times than the emergency room
-
Lower out-of-pocket costs for many visits
If your condition is urgent but not life-threatening, Family First provides high-quality care without the intensity or expense of an ER visit.
When You Should Go to the Emergency Room
While Family First Urgent Care treats many urgent medical needs, we are not designed to handle life-threatening emergencies. Call 911 or go directly to the ER for:
-
Chest pain or symptoms of a heart attack
-
Signs of stroke, such as sudden weakness or trouble speaking
-
Severe shortness of breath
-
Major trauma or serious head injuries
-
Uncontrolled bleeding
-
Loss of consciousness or seizures
Choosing the Right Care at the Right Time
Knowing when to choose Urgent Care versus the emergency room empowers you to make informed healthcare decisions. Family First offers fast, effective treatment for many everyday medical needs—helping you feel better sooner, without unnecessary delays.
If you’re unsure where to go, Family First Urgent Care is often a smart first step for non-emergency concerns.