Workplace Injuries: Do Your Employees Know What to Do?

If you’re in a management or HR position, you’re acutely aware of all the different decisions and actions that need to be taken on a daily basis to operate a company in the most efficient way. There are a thousand things to think about, and everybody in the organization has their own list of tasks and things to take care of. It’s a competitive environment out there, and staying on top of the details can make the difference between success and mediocrity.

In this kind of environment, certain things often fall by the wayside as people go about their daily business. Accident preparedness is one of those things. If you ask your employees what to do in case of a workplace injury, how many do you think will know the correct procedures? Occupational medicine is one of those things that ends up being very important when a workplace injury does occur, but the process is often complicated by the fact that employees don’t actually know what to do.

Obviously, the most important thing to do is seek treatment. If the injury is minor, it’s a good idea to report it to someone in the organization before seeking treatment. If the injury requires immediate treatment, however, the injured worker should seek treatment without delay.

A common mistake that happens is that people seek treatment for workplace injuries and expect the hospital or clinic to automatically handle the claim with the company’s insurance provider. Unless the clinic is associated with your company and provides an occupational medicine program, reporting your injury to the clinic as a “workplace injury” will not guarantee that your claim will be processed in the correct way. It’s vital to report the injury to the HR people at your company as soon as possible, whether before or after treatment, to ensure proper filing of the claim.

If the company is affiliated with an urgent care center that specializes in occupational medicine, this process becomes much easier. Employees know exactly where to go in case of a non-life threatening injury, and the entire process is streamlined, since the HR people have a direct line to the medical professionals at the clinic. Workplace injury claims are thus handled with a much higher degree of success, with fewer administrative complications.

Many clinics and urgent care centers specialize in occupational medicine and can help managers and HR people design programs and awareness campaigns that give employees the tools they need. A proper understanding of how workers’ compensation works, and how workplace injuries are handled from an insurance perspective, can give people a much clearer idea of what to do in case of a workplace injury. It can also give them a better idea of what qualifies as a workplace injury. For instance, many office workers don’t realize that things such as carpal tunnel syndrome (and other repetitive stress injuries) actually are workplace injuries that can often be treated and included under occupational medicine — and sufferers of those injuries may be entitled to worker’s compensation.

For more information, talk to a provider at Family First urgent Care in either Oakhurst or Toms River and ask about about occupational medicine, wellness programs, and other ways to keep your staff healthy and at peak performance!